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Privacy Policy

BVB Transportation ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information that we collect from you, or that you provide to us when you use our transportation services, website, or other interactions with us.

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, contact details (email address, phone number, address), payment details, and identification numbers (e.g., driver's license, ID).

  • Travel Information: Information related to your trips, including pickup and drop-off locations, date and time, duration, and trip history.

  • Device Information: We may collect data about the devices you use to interact with us, such as IP address, browser type, device type, and location data.

  • Communication Records: Records of your interactions with us, such as inquiries, bookings, and customer service communications, may also be stored.

3. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing and managing our transportation services, including trip bookings, confirmations, and payment processing.

  • Communicating with you regarding your trip or account.

  • Improving our services through data analysis and customer feedback.

  • Complying with legal requirements, responding to legal processes, or protecting our rights and the safety of our users and drivers.

4. How We Share Your Information

We do not sell or lease your personal information to third parties. We may share your information in the following instances:

  • Service Providers: With third-party providers that assist in operating our business, such as payment processors, customer support, or IT providers.

  • Legal Compliance: When required by law or to respond to legal proceedings, we may disclose information to regulatory authorities or law enforcement.

  • Business Transfers: In case of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, or destruction. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access and obtain a copy of your personal information.

  • Request corrections to your personal information if inaccurate or incomplete.

  • Delete your personal information, subject to applicable legal obligations.

  • Opt-out of certain communications or withdraw consent for data processing.

7. Data Retention

We retain personal information only as long as it is necessary for the purposes outlined in this policy, including any legal, accounting, or reporting requirements.

8. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of these websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

5690 Ike Dixon Rd Camillus NY 13031
contact@bvbtransportation.com

315,481.6306

 

By using BVB Transportation services, you agree to the terms outlined in this Privacy Policy. Thank you for choosing us for your transportation needs.

 

Contact

315.481.6306

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©2024 by BVB Transportation, Inc.

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